Terms and Conditions

We want to make your buying experience as easy as possible. In order to do that, you agree that the terms and conditions described on this page and the linked pages below will apply to purchases that you make on this website.

Here is a complete list of the forms of payment that we accept:

Credit cards: American Express, Diner's Club, Discover, JCB, Mastercard, Visa, and debit cards. Other payments: Apple Pay, Google Pay, Amazon Pay, Shopify Pay, PayPal, Venmo, and Bit Pay.

Payment and Terms and Conditions FAQ

You agree to pay all amounts owed to us for the products that you purchase through the payment services, in accordance with any payment-related terms, policies or other written or electronic agreement we notify you of through the payment services or the purchase process. We may require you to maintain valid credit card or other payment account information with us in order to purchase products through the payment services, and if so, you hereby authorize us to charge your credit card or other payment account for any purchases you make through the payment services.

We want you to love what you receive from Charlie Hustle. If, for whatever reason, that doesn't happen, then we're here to help.

Returns must meet the following conditions:

Must be in the condition you received it. We will not accept returns or exchanges for products that have been used, worn, washed or otherwise damaged. Charlie Hustle will handle reshipping costs for damaged or incorrect items sent. If Charlie Hustle is not at fault, customers must pay for return shipping. Products can be returned within 30 days of initial purchase. Returns/exchanges can either be processed in-store or online. Refunds generally take 5-7 days to return to customer's account.

Certain items are "final sale" items as noted on the website. On final sale items, once we ship the item, we cannot accept returns or provide refunds unless the product that was sent to you was damaged or did not conform to your order in terms of size or other material respect.

Orders are not released until payments are cleared and orders are not accepted until we ship them. Charlie Hustle works hard to prevent mistakes in pricing, product description, or special promotional information, but once in a great while, there may be an inaccuracy on our website with regard to price, availability or other term regarding the product. Since the order is not accepted until we ship it, we reserve the right to cancel any order on which there was a price mistake up to the time it leaves our fulfillment center for shipment to you.

Any failure to maintain valid, up-to-date payment information with us or to keep your payments current will constitute a material breach of these terms, for which we may suspend or terminate your access to the Services immediately without notice. Interest will be charged on all unpaid delinquent amounts at the rate of 1.5% per month or the highest rate permitted by applicable law, whichever is lesser. You agree to reimburse us for all collection agency fees, attorneys’ fees and other costs we may incur to collect delinquent amounts you owe to us.

We're passionate about our products and we're thrilled to get them to you so you can enjoy them. We invite you to show your interest in the products on this website pursuant to the terms and conditions and the prices provided on this website. When you click on an item, put it in your cart, and then provide your payment information, we then double check to assure that we (a) have the product we are offering in stock, (b) that the price information regarding that product is correct, (c) that the other particulars of your order are consistent with the product and meets our standards for quality (d) and that the shipping and delivery information is - to the best of our ability - accurate, (e) and that we have a valid form of payment from you and approval from your payment services company. We then ship the product and, upon shipment, your order is accepted.

Some exclusions may apply to all discounts, promotions, and sales. We do not allow multiple discounts to be applied to any order. Promo codes cannot be applied to items that are already discounted or applied to Sale Section items. As explained above, your order is not accepted until we ship it. And if the website accepted your promo code or discount code in error or applied it to multiple items in your order, we reserve the right to cancel that order until shipment occurs.

When you choose Shop Pay at checkout, you can split your purchase into four (4) equal, 0% interest installment payments with no additional, hidden, or late fee costs. Paying in installments on Shop Pay allows you to split your purchase amount into four (4) equal, biweekly installment payments. In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase. The next three remaining installments will be automatically charged to your card saved on Shop Pay every two weeks. And, don't worry, you'll get an email reminder before each payment to keep you in the know.